Principal
Matthew Friedman founded Business Process Associates to help companies embrace great process while leveraging automation. While there are many “textbook” philosophies on how to achieve great process, there is no one-size-fits-all solution. People, culture, and leadership are huge variables that define a company's road to success.
With over 20 years leadership solving process automation challenges in industries such as air transport, warehousing/distribution, logistics, quality, and Government contracting, Matthew always brings a fresh perspective with a people centric focus.
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